Shipping Manager

COMPANY OVERVIEW

IMG Enterprises, Inc. is a leading Florida agribusiness with diversified operations in citrus, ornamental landscape, ecosystem restoration, and real estate. Ranked the 22nd Largest Privately Owned Company in Central Florida (OBJ 2025) and recognized as one of Central Florida’s Best Places to Work (OBJ 2019), IMG Enterprises is committed to building sustainable and innovative businesses that support the health and wellbeing of people, nature, and society.

IMG Enterprises owns and operates two main subsidiaries: Cherrylake Inc. and IMG Citrus Inc.

Cherrylake, located in Groveland, Florida, is one of the largest ornamental plant producers and commercial landscape companies in the Southeastern United States. The company is vertically integrated—growing trees, palms, and shrubs on over 1,500 acres of farmland—and provides commercial landscape construction and maintenance services across the region.

IMG Citrus, based in Indian River County, is one of Florida’s leading fresh citrus distributors to retailers across the Southeastern U.S, and a committed Florida grower investing in innovative practices such as regenerative farming and Citrus Under Protective Screens (CUPS). The company is vertically integrated, farming over 4,500 acres of citrus in Florida, importing fruit from trusted global partners, operating a 185,000-square-foot packing and cold storage facility, and marketing a year-round citrus program that showcases the best of every season.

Company Highlights:

• Stability and financial strength: IMG Enterprises diversification and professional management ensure stability, resilience and the capital resources for sustainable growth. 
• Family ownership: Two generations of family ownership and leadership ensure the commitment of the company to its core values and founding principles. 
• Purpose driven culture: We start with WHY. Our purpose guides our actions and shapes our culture. We promote personal development and career growth by encouraging work-life integration, continuous learning and improvement, and a supportive environment for taking risks, being creative and exploring each individuals’ potential. 
• Entrepreneurial Spirit: Founded by entrepreneurs we are driven to innovate, continuously improve and find a better way.    
• Sustainable connection with the environment: Our products and services come from the land and contribute back to our environment.

SUMMARY/OBJECTIVE

The Shipping Manager is responsible for overseeing all aspects of shipping operations, inventory management, and personnel leadership, including forklift drivers, office staff, and support teams. This role plays a critical part in ensuring outbound fruit shipments meet customer specifications and are delivered on time, while also managing the intake of imported, purchased or 3PL fruit. The manager provides both technical and administrative oversight to daily operations and is committed to developing a high-performing, process-oriented team. 

The ideal candidate has hands-on experience in warehousing and packing operations, particularly with perishable products across multiple varieties. Strong leadership, attention to detail, and the ability to thrive in a fast-paced environment are essential. This position directly supervises five or more shipping team members. 

JOB FUNCTIONS

• Oversee outbound fruit movement, ensuring all shipments meet customer specifications and are dispatched on time 
• Maintain and continuously improve processes within the shipping department 
• Ensure cooler operations function efficiently; report and follow up on maintenance issues 
• Coach, mentor, develop, and train team; evaluate and track employee performance 
• Handle administrative responsibilities including inventory reporting, PIQ documentation, labor management, and budgets 
• Monitor and maintain proper temperature and humidity levels in cooling facilities, including digital recorder functionality and connectivity 
• Report daily inventory levels, exceptions, and outages; identify root causes and implement corrective actions 
• Maintain Food Safety documentation for the shipping department and cooler operations 
• Develop and distribute aged inventory reports; conduct routine floor counts and update the BC365 system as needed 
• Manage inventory using FIFO (First-In, First-Out) procedures to ensure freshness and accuracy 
• Coordinate with other departments to ensure efficient product movement and exceptional service for internal and external customers 
• Identify trends and issues; troubleshoot and implement effective solutions 
• Coordinate inventory movement and storage between internal and external facilities 
• Manage and oversee incoming imported fruit, track inventory, coordinate inspections, and maintain accurate records 
• Maintain continuous communication with the packinghouse and sales departments 
• Oversee manifest administrative functions and ensure accurate reporting to Sales, USDA, and the IR League 
• Utilize company systems and software (e.g., BC365, Microsoft Office) to enhance efficiency and operational oversight 
• Perform other duties and special projects as assigned 

QUALIFICATIONS

• Minimum 2 years experience in distribution leadership required – perishable and/or citrus preferred 
• Bachelor’s degree in Business Management, Supply Chain & Logistics, or related work experience of 5+ years  
• High level functionality in a team environment where honest communication, a positive attitude, engagement, and personal accountability is expected 
• Detail oriented, organized, and committed to quality 
• Bilingual (English/Spanish) preferred 
• Well-developed oral and written communication skills 
• Customer service focused and results driven 
• Excellent leadership skills including development, supervision, and accountability 
• Excellent interpersonal and coaching skills required 
• Strong analytical and strategic thinking skills with proven problem-solving ability 
• Operational knowledge of food safety standards, regulations, and compliance 
• Knowledge of safe work practices, including OSHA regulations, forklift certification, and training 
• Ability to effectively communicate with multiple levels across the organization 
• Ability to operate forklift safely and effectively.  

WORK HOURS & ENVIRONMENT

50+ hours work week and required to work additional hours during peak times or as needed.  Weekends and nights are required as needed.     

• Work is performed indoors in packinghouse environment – cooler 45 degrees F 
• Working around machinery 
• Working around moving vehicles 
• Working in close proximity to others 
• Will be required to wear appropriate safety protection when needed. 

COMPANY RESERVES THE RIGHT TO CHANGE THE JOB DESCRIPTION AND/OR REQUIRE ADDITIONAL DUTIES AT ITS DISCRETION.  DRUG FREE WORKPLACE, EOE and E-VERIFY